Privacy Policy

Last updated: June 13, 2024

15245133 Canada Inc., DBA Gloria (“we”, “our”) is committed to maintaining the accuracy, security and privacy of personal information in accordance with applicable legislation.

This Privacy Policy explains how we collect, use, process and disclose the personal information of clients, service providers and other individuals (“you”) when you use our website, products and services (the “Services”).

We reserve the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such changes on our website. By continuing to access or use the Services, you are indicating that you agree to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, please do not use the Services.

CONSENT

By sharing personal information with us you consent to our collection, use and disclosure of such personal information as set out in this privacy policy and as permitted or required by law. Subject to legal and contractual requirements, you may refuse or withdraw your consent to all or part of our uses at any time by contacting us. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information which may be of value to you. If you provide us or our service providers and agents with personal information of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such personal information for the purposes set forth in this Privacy Policy.

INFORMATION COLLECTION AND USE

We mainly collect personal information directly from you, such as when you communicate with us via email, phone, or social media websites; provide a request for proposals or other information as part of an exploratory process; execute contracts; complete banking transactions; etc. The type of information collected may include your name, home address, telephone number, personal e-mail address, billing, account information and any other information that you provide us. We may also receive information about you from our business partners who refer you to our services..

Our Services are not intended for children, and we do not wish to collect any personal information of any person under the age of 16. If we become aware that we have collected information about a person under the age of 16 we will delete it.

We may collect information linked to your browsing activities, such as your IP address, your device identifier, the type of browser, the pages viewed on our website, the ads you clicked on and other similar information that we collect through cookies, web beacons and other automated methods when you access our website. Please see the section on Cookies for further information on this subject.

PERSONAL INFORMATION USE

We collect personal information for the following purposes:

  • ●  To provide, maintain, perform and improve the Services;
  • ●  To send you communications we think will be of interest to you, including information about our Services, promotions and news, you may ask not to receive such at any time by clicking the “unsubscribe” button at the bottom of the promotional message;
  • ●  To meet training and continuing education pursuing and/or maintaining International Coaching Federation (ICF) credentials, in which case the names and contact information of Gloria coaching clients will be available to the ICF for verification by the ICF;
  • ●  To comply with any legal or regulatory requirements or provisions.
  • ●  For other purposes for which we obtain your consent.

    STORING AND SHARING INFORMATION

    We will not sell, rent or disclose to outside parties your personal information without your consent, save and except that we may share the collected personal information with third parties as follows:

  • ●  Third-party Service Providers: We use various third-party service providers to facilitate the rendering of our Services and to store collected information. These include the Google Suite of business tools (e.g., Gmail, Google Drive, etc.); Microsoft (e.g., OneDrive, Office); Quickbooks (e.g., invoicing), Owl (e.g. booking, invoicing, intake, surveys). All third-party service providers that we use are contractually required to have the same level of privacy protection as we have, and therefore we expect that your information will be handled with the same level of care that we employ.
  • ●  Statistical Analysis: We may share non-personal information and aggregated anonymized information with third parties, including but not limited to statistical or marketing purposes. No personal information will be shared in this manner.

SECURITY

We have security measures in place to protect the loss, misuse, and alteration of the information under our control. Please note, however, that no data security measures can be guaranteed to

be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk.

EXTERNAL LINKS

We are not responsible for the privacy practices of other sites that you may click on when using our Services and encourage you to read their privacy statements.

TRANSFER OUTSIDE OF QUEBEC

Your information may be transferred to and maintained on computers located outside of the province of Quebec and outside of your jurisdiction. Your consent to this Privacy Policy represents your consent to any such transfer.

COOKIES

Cookies are small files that are transferred to your computer’s hard drive through your web browser. We use cookies to enable our systems to recognize your browser and to provide features to personalize your use of our website, analyze traffic to our website and generate browsing data to help us improve our website. The “help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

YOUR RIGHTS

Subject to the limits prescribed by applicable law, you have the right to:

  • ●  Request access to your personal information and obtain information on how we collect, use and communicate your personal information;
  • ●  Request us to modify or update your personal information if it is incorrect or incomplete;
  • ●  Withdraw your consent to receiving any marketing communications from us.

CONTACT US

If you would like to exercise any of your rights or request additional information, or have any questions, comments, or concerns about this Privacy Policy, email us at laure@gloriacoach.com.