Terms of Use

Last updated: June 24, 2024

Please read these Terms of Use (“Terms”) carefully. These Terms govern your access and use of the website gloriacoach.com and the services offered through it, including coaching sessions, scheduling, invoicing, communication with Gloria, and use of video conferencing (the “Website and Services”) operated by 15245133 Canada Inc. DBA Gloria (“us,” “we,” “our”). These Terms include important information regarding our liability limitations. By accessing or using the Website and Services, you agree to be bound by these Terms. If you do not accept these Terms, you must not use the Website and Services. Continued use of the Website and Services confirms your agreement to these Terms.

If you are accessing or using the Website and Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, ‘you’ and ‘your’ will refer to the entity. If you lack such authority or do not agree to these Terms, you do not have permission to access or use the Website and Services.

Services, Pricing, and Payment

We offer coaching sessions and additional services under various programs described on gloriacoach.com (the “Coaching Journeys”). Pricing details can be obtained by contacting us. Prices exclude taxes and other fees.

Purchasing a Coaching Journey means you agree to these Terms, along with any additional terms relating to the coaching relationship between you and 15245133 Canada Inc (the “Coaching Agreement”). The Coaching Agreement includes, among other items, terms for payment, cancellation and reimbursement. Your purchase becomes effective once processed and accepted by us. You agree to pay all amounts due as outlined in your Coaching Agreement. If a payment is overdue, we may suspend your account access until the overdue amounts are paid in full.

Payments may be processed through a third-party payment processor, Stripe Payments Company. By using Stripe, you agree to its Terms of Service. When you provide payment information such as credit card, debit card, or bank-account information to us or our designated payment processing vendor (whichever is applicable), you authorize us to process your payment using the provided information. We are not responsible for the collection, use, sharing, or security of billing information by Stripe.

Accessing Our Services

Certain functionalities of the Website and Services require registration and profile creation on gloriacoach.com. You agree to provide accurate information and update it as necessary.

Registered users’ information is managed using Owl, a secure, web-based practice management system. This includes information such as client appointments, billing documents, contact details, and other client-related information and documents. This system is encrypted, privately operated, and access is strictly controlled. All practice data is routinely backed up to ensure privacy and protection.

We will treat your Personal Information, as defined in our Privacy Policy, in accordance with our Privacy Policy. By using the Website and Services, you agree to the terms of the Privacy Policy.

When accessing our Website and Services, you agree to adhere to common standards of etiquette and the law. You must be 18 years or older and ensure that all information provided is accurate, complete, and current. You must not misuse the Website and Services or engage in inappropriate, offensive, or defamatory activities. Violations may result in civil or criminal liability.

You are responsible for maintaining the confidentiality of your passwords and account. Your access and use of our Website and Services are personal and non-transferable. You are solely responsible for all activities that occur under your account. You agree not to disclose your passwords to any third party and to notify Gloria immediately of any unauthorized account use. We are not responsible for any losses arising from unauthorized account use.

By providing your email address, you agree to receive required notices electronically. It is your responsibility to update your contact information as necessary.

Our Content and Materials

You acknowledge that the Website and Services, including all features and functions, are the property of 15245133 Canada Inc. The content, information, and services are protected by Canadian, U.S., and international copyright, trademark, and other laws. Use of the Website and Services does not grant you any ownership rights in our content.

Our content and materials may not be used, reproduced, uploaded, framed, linked, published, transmitted, or distributed in any form without our prior written consent. You may not download, copy, or reproduce any material without permission, except as part of ordinary use of our services.

We may provide access to third-party content, products, and services. We do not control, endorse, or assume responsibility for third-party content or conduct.

We make no warranties or representations with respect to the accuracy, completeness or timeliness of any information posted on gloriacoach.com by anyone. Users are responsible for verifying the accuracy of information provided through our Website and Services.

You may view and print a reasonable number of copies of web pages for personal use, retaining all proprietary notices, including attribution to us.

Exclusion of Warranties

We assume no liability for the availability, errors, or inaccuracies of information on gloriacoach.com. Information may be delayed, incomplete, or contain errors.
ALL INFORMATION ACCESSED THROUGH THE WEBSITE AND SERVICES IS PROVIDED “AS IS,” “WHERE IS,” WITH ALL FAULTS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.

You acknowledge that we are not liable for any direct, indirect, or consequential loss or damage arising from your use of the Website and Services or any inaccuracies in the information provided.

Indemnification, Disputes, and Other Provisions

You agree to indemnify 15245133 Canada Inc and its directors, advisors, officers, employees, agents, contractors, and subsidiaries against any loss or damage, direct, indirect, or consequential (including legal fees and other costs incurred) by any third party arising out of or in any way connected to:
– Your use of the Website and Services
– Your violation of these Terms

If a dispute arises related to these Terms or the use of the Website and Services, the distressed party must notify the other in writing and attempt to resolve the dispute promptly and in good faith before pursuing legal action.

The failure of either party to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

These Terms are governed by the laws of Quebec, without regard to conflicts of laws provisions.

If you should have any questions about these Terms of Use, please contact us via the “Contact Us” form on the gloriacoach.com